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Services

IT Services

Transform, migrate, and run your operations with secure, resilient Managed IT Services

5X Faster
Quicker resolution of IT Incidents
We resolve our clients' IT incidents 5 times faster than the EMEA average of 45hrs
99.99%
Performance against SLA
Our team of experts resolve 99.99% of our clients' IT incidents within the agreed service level agreement
Top 3%
Top Tier ranking for IT Support
C5 Alliance rank in the top 3% of IT service providers in the EMEA

At C5 Alliance, we help businesses across the Channel Islands manage IT services with confidence.

Our managed service offering is built on reliability, security, and flexibility — so you can focus on delivering value to your clients while we take care of the infrastructure behind it.

Whether you’re migrating to the cloud, strengthening cybersecurity, or improving uptime, our IT Services team delivers SLA-backed support and 24x7x365 performance monitoring to keep your organisation running smoothly.

Our Services

We support your end-to-end IT operations — from cloud migration to ongoing support, from endpoint security to infrastructure resilience.

Cloud Adoption Strategy

We help you develop a cloud-first roadmap that fits your business goals, backed by expert analysis, secure frameworks, and compliance best practices

Cloud Migration

We deliver full migration support including planning, implementation, and post-move optimisation

Cloud & Infrastructure Management

We use enterprise-grade tools and processes to identify issues early, improve uptime, and reduce your operational risk

Modern Workplace Services

We help your people stay productive, secure, and supported in today’s hybrid working environment

Cybersecurity Management

Our services are secure by design and aligned to regulatory standards including ISO 27001, PCI/DSS, and GDPR

Our Core Services

We support your end-to-end IT operations — from cloud migration to ongoing support, from endpoint security to infrastructure resilience.

Cloud Adoption Strategy

We help you develop a cloud-first roadmap that fits your business goals, backed by expert analysis, secure frameworks, and compliance best practices.

Cloud Migration

We deliver full migration support — including planning, implementation, and post-move optimisation — to ensure a smooth transition with minimal disruption.

Cloud & Infrastructure Management

  • 24x7x365 Monitoring and Event Management
  • Patch Management and Security Updates
  • Backup Monitoring and Restore Testing
  • Antivirus and Endpoint Management
  • Operational Processing and Performance Optimisation

We use enterprise-grade tools and processes to identify issues early, improve uptime, and reduce your operational risk.

Our Core Services

Modern Workplace Services

  • Modern Device Management
  • Identity and Access Protection
  • 24x7x365 Support Desk
  • Microsoft Cloud Solution Provider (CSP) expertise

We help your people stay productive, secure, and supported in today’s hybrid working environment.

Cybersecurity Management

  • Secure Management Services
  • Real-time Cybersecurity Monitoring
  • Enterprise-grade Security Tooling
  • Cybersecurity Incident Response

Our services are secure by design and aligned to regulatory standards including ISO 27001, PCI/DSS, and GDPR.

Designed for Regulated, Scalable Environments

C5 is a proven partner to financial services firms, utilities, public bodies, and regulated businesses. We offer:

  • Dedicated or shared service desks
  • Proactive, ITIL-compliant support processes
  • Local, qualified engineers operating 24x7x365
  • Secure cloud hosting with compliance at its core

We also offer Microsoft Cloud Solution Provider (CSP) services, enabling you to manage Microsoft licensing, usage, security, and training — all under one roof, with flexible monthly billing and potential cost savings of up to 25%.

Service Delivery That Scales With You

Our Managed IT Services are supported by a team of over 180 qualified professionals, trained to ITIL Foundation standard and operating to ISO 20000-1 and Cyber Essentials certified processes. Whether you need an extension of your internal team or a fully managed environment, we have the people, tools, and processes in place to support you.

Our services include:

  • Service Delivery Management aligned to your business goals
  • Detailed monthly reporting with KPIs, risk registers, and recommendations
  • Support for continuous improvement and cost optimisation
  • Change and incident lifecycle management
  • Asset and patch management tailored to your risk profile

What You Can Expect - We deliver measurable business outcomes:

  • Increased resource capacity

    and reduced management overhead

  • Improved uptime

    and system performance

  • 24x7x365 monitoring and support

    delivered locally

  • Secure by design

    compliant with PCI/DSS, GDPR, and ISO 27001

  • Operational controls

    to reduce risk and enforce consistency

  • Cost efficiency

    predictable billing, and reduced total cost of ownership

  • Detailed KPI reporting

    and service alignment with your objectives
Talk to an advisor

We act as the catalyst for your IT operations helping you run faster, safer, and smarter.

We deliver measurable business outcomes:

  • End-to-End Support

    From strategy to optimisation, we’re with you all the way

  • Secure by Design

    Protect your people, data and devices—everywhere

  • Clear Roadmaps, Real Outcomes

    Technology plans aligned to business goals from day one

  • Trusted in Regulated Markets

    Proven delivery in complex, compliance-heavy environments
Talk to our IT Services team today.
Whether you're running a regulated business, scaling rapidly, or managing complex infrastructure, we’re here to keep you connected, compliant, and ahead of the curve.