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Products

Microsoft Business Applications

Modern solutions to connect data, automate work, and empower your teams

At C5 Alliance, we help organisations get the most from the Microsoft Business Applications suite — turning technology into a powerful enabler for growth, productivity, and smarter decision-making.

Whether you need better data visibility, more efficient workflows, or intuitive customer engagement tools, we work with you to design, implement and support applications that are tailored to your business and deliver real value.

From first consultation through to full delivery and ongoing optimisation, our approach is built around your goals — with security, integration, and usability at the core.

A Modular Platform to Drive Business Performance

Microsoft Business Applications combine CRM, automation, collaboration, and analytics tools into a flexible ecosystem designed to adapt with your business. We help you bring together the right mix of tools from across the Microsoft stack to solve your most pressing challenges.

Dynamics 365

Streamline customer interactions and make smarter decisions

Power Platform

Helping business teams and IT departments solve problems faster

Microsoft 365

Align Microsoft 365 to your organisation’s needs and improve adoption

AI and Automation

Take full advantage of AI tools without adding complexity

Dynamics 365

Connect your customer-facing operations

We implement Dynamics 365 solutions that help you streamline customer interactions and make smarter decisions.

  • Sales – Track pipelines, forecast revenue, and manage relationships from lead to close.
  • Customer Service – Deliver responsive, multi-channel customer support with case management, knowledge bases, and self-service portals.

Our experts work with you to configure Dynamics in line with your sales and service processes — ensuring a unified, consistent experience across every touchpoint.

Microsoft 365

A familiar platform, extended for business productivity

We support the productivity tools your teams already rely on — and help you unlock more value from them.

  • Teams – Enable secure, remote collaboration with chat, meetings, file sharing and third-party app integration.
  • SharePoint – Centralise documents and content, streamline workflows and support hybrid working.
  • Outlook / Exchange – Modernise your communications with integrated email, calendar, and contacts.
  • Excel, Word, PowerPoint – Keep teams productive with tools they already know — now enhanced with AI and cloud features.

We help align Microsoft 365 to your organisation’s needs, improve adoption, and ensure it integrates smoothly with your broader digital strategy.

Power Platform

Low-code tools to build, automate and analyse

We guide clients through adopting and scaling Microsoft’s Power Platform — helping business teams and IT departments solve problems faster, without reinventing the wheel.

  • Power BI – Bring your data to life with dashboards, visualisations and reporting tools that put insight at the fingertips of every decision-maker.
  • Power Apps – Build custom applications that digitise tasks, automate approvals, or extend existing systems — all without heavy code requirements.
  • Power Automate – Streamline repetitive tasks by connecting systems and automating workflows.
  • Power Pages – Create secure, low-code websites to share data and services externally.

We help integrate these tools into your environment, advise on governance and training, and ensure your teams are empowered to build their own solutions safely and effectively.

AI & Automation

Smarter ways to work, built in

As Microsoft continues to embed AI into its platform, we help you take full advantage — without adding complexity.

  • Microsoft Copilot – A powerful AI assistant embedded across Microsoft 365 and Dynamics 365. Copilot helps users write, summarise, generate, and analyse content with natural language prompts — reducing workload and unlocking productivity.
  • Azure AI Services – We can help you build intelligent features into your business apps using Azure’s suite of cognitive and language models.
  • Dataverse – As the central data layer behind Microsoft’s low-code solutions, Dataverse helps you securely store and manage data used across apps, flows and reports.

We advise on responsible AI adoption, help you implement these tools effectively, and ensure data governance remains front and centre.red to build their own solutions safely and effectively.

The C5 Approach

No matter what we do together, we take a broader view of the challenges that businesses face - helping you thrive.

  • Advise

    Whether you’re extending existing systems or building from scratch, we help you find the best path forward.

  • Transform

    We implement your solution using industry best practices, within your in-house team or fully managed.

  • Run

    Ongoing support through our Managed Services team so your applications continue to run at their best.

Start Building Your Business Platform

Whether you’re starting from scratch or looking to scale your Microsoft application usage, we’re here to help.

Talk to an advisor

  • Smarter Ways to Work

    Automate the everyday and focus on what matters

  • Innovation, Safely Delivered

    Modern tools implemented with governance front and centre

  • Tailored, Not just Off-the-Shelf

    Solutions configured around your business—not someone else’s

  • Technology with a Human Focus

    We bring clarity, not complexity, and always start with people.