Expertise: Account Management Collaboration, Managed Services, Management, Resource Management
Cindy Jacobs is a seasoned management professional with over 24 years of experience in the IT industry. With a strong background in the private banking sector and managed service provider (MSP) environments, Cindy specialises in building trusted client relationships that drive long-term success.
Focusing on strategic account growth, Cindy works alongside our clients to identify opportunities for expanding services and delivering greater value. She leads contract negotiations, manages service level agreements, and ensures that every relationship contributes positively to business outcomes.
Known for her collaborative approach, Cindy partners with internal teams—including sales, marketing, and service delivery—to create tailored technology solutions that support business growth and enhance client experiences. Her commitment to excellence ensures that businesses we support receive a seamless, responsive service.
Cindy combines strategic planning with operational oversight, helping business leaders achieve their goals through effective technology partnerships. She also contributes to the next generation of business leaders through her involvement in the leadership mentoring programme at Jersey International Business School (JIBS).
Cindy’s work reflects C5’s culture of collaboration, expertise, and client-first thinking, helping to reinforce our reputation as trusted advisors in the technology space.